Yes! We can engrave most customer-supplied items — just bring it by the showroom and our team will confirm if the material and shape are compatible with our equipment.  Understand we can not guarantee the outcome on products we do not sell!

We work with metal, glass, acrylic, wood, leatherette, crystal, and more. We will not engrave on plated products because the finish will peel.  Laminate transfer has worked well on some of these products.

Absolutely! We can engrave logos, graphics, and even photos using our laser and digital printing technology. Vector artwork (like an EPS, AI, or high-res PNG) produces the best results.

Yes — our UV printer allows for full-color printing on many surfaces, including acrylics, plaques, and gifts.

Of course! Whether it’s different names, titles, or messages, we’ll personalize each piece while keeping your design consistent.

For standard engraving, we recommend 3-5 business days. Larger or custom projects (like corporate awards or holiday gifting) should be planned 3–4 weeks in advance when possible.

Yes! We know deadlines sneak up sometimes. Rush orders are available depending on our schedule and material availability — give us a call, and we’ll do our best to make it happen.

You can order online through our website, by emailing us at myhelpdesk@awards-engraving.com, or by visiting our showroom to see samples in person.

Yes — we offer local pickup, in-state shipping, and nationwide delivery. We’ll help you choose the best option for your timeline and budget.

Always! We send digital proofs for your approval to ensure everything looks perfect before production.

Yes! We offer a full-service gifting experience — from selecting products to engraving, packaging, and delivery. It’s never too early to start planning!

We’d love to! Our white-glove service helps you build a cohesive recognition lineup for employee milestones, service awards, and special events.

Yes — we provide tiered pricing for larger orders and ongoing partnerships. Reach out for a custom quote.

Of course! We can engrave or print your logo on nearly any item and include personalized messaging or branding.

Crystal awards, drinkware, cutting boards, gift sets, and leatherette items are customer favorites — elegant, customizable, and memorable.

Everything from pens and keychains to shirts, bags, and banners! If you can dream it, we can probably brand it.

Yes — we’re happy to help with smaller runs for local businesses, schools, or community events.  In-House we offer a “Small Batch Promo” selection of curated items.

We will do our best to match the brand colors.  Some processes do not offer color matching, and we would communicate that with you. Provide your logo and color details, and we’ll make sure everything aligns with your brand guidelines.

Yes! Our creative team can help refine your logo or layout so your promo items look professional and polished.

Lead times vary, but most items arrive within 1–3 weeks depending on customization and quantity.

Our showroom is at 1214 Massey Tompkins Rd, Baytown, TX 77521. Stop by during business hours to see samples, browse gifts, and get inspired!

We’re open Monday–Friday, 9AM–5PM. (Holiday hours may vary — check our social media for updates!)

Absolutely. We encourage it! Our showroom is full of samples so you can touch and feel the materials and compare styles before ordering.

Yes — there’s free and easy parking right outside our showroom entrance.

Of course! You can pick up your finished items directly from our showroom once we notify you that your order is ready.